Virtuoso SG500 Printer & Inks
The Perfect Start to Personalization
Kickstart your business with the Sawgrass SG500, the only desktop printer designed for sublimation. With low start-up and running costs, you'll soon be creating customized products with vibrant HD images—quickly, easily, and profitably.
Included with Printer
- Sawgrass Print Manager
- CreativeStudio Online Designer
- SubliJet UHD Sublimation Inks
- 2-Year Product Warranty and In-house Support
SG500 Features & Resources
Video
Set Up Your New Printer Mac | Windows
Designed to minimize ink and power consumption while maximizing quality and efficiency, the SG500 enables you to create the highest definition images with the lowest per-image cost.
The SG500 has the compact footprint and rugged reliability of its predecessor, the SG400, but has been updated from the inside out. In addition to design improvements such as a single roll-bar, the SG500 is more energy-efficient, prints with higher resolution, and offers WiFi connectivity. This means you’ll enjoy higher quality products and greater ease of use, at a price comparable to the previous model.
The SG500 is backwards-compatible with SG400 accessories, so if you already own a bypass tray for the SG400, you will be able to continue using it. This allows you to print on media up to 51” long (1295 mm).
Like all Sawgrass printers, the SG500 performs its own automatic maintenance cycle for trouble-free printing. For complete peace of mind, the SG500 is now backed by a 2-year warranty, as well as unlimited tech support for the life of the product.
The following item cannot be returned unless this is in original packaging, unopened, and unused condition.
Couriers We Work With
We are proud to partner with the following reputable couriers to ensure your parcels are delivered efficiently and securely:
- DPD
- Royal Mail
- Palletways
- DHL
Our partnerships allow us to offer a variety of delivery options, from next-day to budget-friendly services.
Collecting Your Order
If you prefer to collect your order in person, you can do so at:
Unit 1, Paragon Point, S63 5DB
All orders must be placed online before collection. You will receive a confirmation email once your order is ready.
Collection times: 10am – 12pm, 12:30pm – 3pm (Monday to Friday).
UK Mainland Delivery Options
- DPD Pickup From Shop: £4.75
- Next Working Day (DPD): £6.50
- Saturday Delivery (DPD): £12.50
- Free DPD Delivery: Spend £150+ (ex. VAT)
- Guaranteed Dispatch (DPD): £12.50
Note: Next working day delivery is not guaranteed, and fees are non-refundable for delays.
Northern Ireland Delivery
We offer a 1-2 day delivery service with DHL, starting at £9.50.
Tracking updates are provided throughout the journey.
Scottish Highlands Delivery
1-2 day delivery service with DPD for £10.00.
UK Mainland & Northern Ireland Delivery
- Royal Mail 48: £3.95 (Tracked Parcel)
- Royal Mail 24: £4.75 (Tracked Parcel)
- Royal Mail 24 Large Letter: £1.55
Pallet Delivery
Important: If your goods are delivered on a pallet, you or a colleague must be available to sign for it.
Missed deliveries will incur a £20 re-delivery fee.
Unpaid pallets after 48 hours will be returned, costing £20 + re-delivery fees (£30–£85 based on location).
International Shipping
We offer international shipping via DHL. Starting prices by zone:
- Zone 1: £15.50 – Belgium, Ireland, Luxembourg, Netherlands
- Zone 2: £17.50 – France, Germany, Guernsey, Jersey
- Zone 3: £20.00 – Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden
- Zone 4: £21.50 – Bulgaria, Czechia, Greece, Poland, Romania
- Zone 5: £23.00 – Gibraltar, Liechtenstein, Norway, Switzerland
- Zone 6: £33.20 – United States